Frequently Asked Questions

Get answers to common questions about Shampoo & Retwist.

A full Shampoo & Retwist usually takes 1.5 to 3 hours depending on loc size, length, and thickness. Smaller, well-maintained locs finish faster; larger or more detailed sessions may take longer. Your stylist will provide a more accurate estimate at consultation.

When performed correctly, a Shampoo & Retwist tightens roots without harming loc integrity. Skilled stylists use gentle tension and conditioning to prevent breakage. Repeated overly-tight twisting can cause stress, so communicate comfort and spacing preferences to your technician.

Most clients return every four to eight weeks, depending on new growth rate and style preference. Shorter intervals maintain crisp partings; longer intervals offer a looser, more natural look. Your stylist will recommend timing based on your hair texture and lifestyle.

No need to pre-wash; our service includes a professional cleanse. However light moisturization at home is fine. Avoid heavy oils or buildup before your appointment so we can thoroughly remove residue and achieve the cleanest, longest-lasting retwist results.

Extensions or additional styling may be available but often require extra time and cost. Let us know when booking so we can allocate appointment length and materials. We’ll discuss suitable options to blend extensions seamlessly with your natural locs.

Keep locs dry for a few hours and avoid heavy manipulation. Use light, residue-free moisturizers and scalp oils sparingly. Sleep on a satin pillowcase or bonnet, and return for touch-ups as advised. Avoid tight hairstyles to maintain healthy roots and prevent tension.