Frequently Asked Questions

Get answers to common questions about Shampoo Only.

Our Shampoo Only service provides a deep cleanse of your locs and scalp using professional, residue-free products. It includes scalp massage, two-stage wash, and careful rinsing to remove buildup, oils, and odors while preserving loc structure and natural moisture.

Frequency depends on scalp condition and lifestyle. Generally every 2–6 weeks is recommended: more frequent washes for oily scalps or heavy product use, less often for dry or tightly matted locs. We assess individually and suggest a customized maintenance plan.

Yes. Our deep-cleansing formulas and targeted techniques dissolve waxy residues, oils, and styling buildup without over-drying. Some stubborn accumulation may require repeated treatments or clarifying treatments, which we’ll recommend based on a consultation and scalp inspection.

No. Our wash techniques are designed to protect loc integrity. We use gentle massaging and minimal manipulation to clean without disturbing root structure. If you have recently installed or fragile locs, we’ll adjust pressure and product choice accordingly.

Yes. We offer sensitivity-friendly formulas and perform a brief consultation to identify triggers. Patch tests and fragrance-free, pH-balanced shampoos are available. Tell your stylist about allergies or recent treatments so we can tailor the service for comfort and safety.

Appointments usually last 30 to 60 minutes depending on loc length, density, and scalp condition. Shorter sessions suit light cleanses; longer ones accommodate deep treatments, massages, or extra rinsing. We’ll provide a time estimate when booking.