Frequently Asked Questions

Get answers to common questions about Wig Making (Client Hair Provided).

Wash, deep-condition, and fully dry your hair before bringing it in. Remove styling products or oils. For better results, bundle and secure hair in small ponytails or braids, and label with your contact details and any styling preferences.

Turnaround varies by complexity: expect two to four weeks for standard builds and four to six weeks for intricate designs. Rush options may be available for an additional fee; schedule a consultation to confirm timeline.

We offer a limited workmanship warranty covering construction defects for a set period. Maintenance plans for cleaning, tightening and repairs are available. Using client hair affects longevity; we'll discuss care routines and warranty specifics during your consultation.

Yes. We offer lace options (transparent, HD, or custom tinting) and can hand-create single or multi-density hairlines. During fittings, we'll recommend the best combination for realism, comfort and your personal styling preferences.

We evaluate your hair at consultation and advise on options: blending with premium matching hair, adjusting density or changing style to suit. If additional hair purchase is needed, we'll provide sourcing recommendations and transparent pricing before proceeding.

Treat it like high-quality human hair: gentle sulfate-free shampoo, regular deep-conditioning, minimal heat, and proper storage on a wig stand. Schedule periodic maintenance appointments with us to tighten knots, refresh lace, and address any wear for longer lifespan.